xbazee's Responsible Gaming — Your Protection is Our Priority
Let gaming be entertainment, not a burden. xbazee provides all the protection tools you need to play safely and responsibly.
For those aged 21 and above only. Opening an account and gaming on xbazee is strictly for those aged 21 and above. We take a firm stance against minors participating in gaming and maintain an active age verification process. If you know of a minor attempting to access the gaming platform, please notify our support team immediately.
Why Responsible Gaming Matters
Online gaming can be an enjoyable form of entertainment when played responsibly. xbazee has always believed that gaming should be a source of fun — never a substitute for income or a solution to financial problems. Our responsible gaming policy gives you the opportunity to play while staying informed and protected.
Millions of people in Bangladesh enjoy online gaming for entertainment. However, in some cases gaming habits can spiral out of control and have a negative impact on personal, family and financial life. xbazee's responsible gaming initiative has been specially designed to help prevent this situation.
Keep Gaming Fun — Keep It in Control
The core principle of responsible gaming is setting limits on time and money, monitoring your own gaming behaviour and seeking help when needed. xbazee provides specific tools and services to support you in each of these areas. If you ever feel that gaming is having a negative impact on your life, our 24/7 live chat support team is always here for you.
xbazee's Commitment
We are committed to ensuring that gaming on our platform is always fair, transparent and operated with the protection of our users in mind. SSL encryption, fair play assurance and a strict age verification process make our platform a safe and reliable gaming environment.
Our Protection Tools
Deposit Limits
You can set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it takes effect immediately. A waiting period applies if you wish to increase the limit.
Time-Out Break
Use the time-out feature to take a break from gaming for a set period. Breaks can be set from 24 hours up to 6 weeks. During this time, access to your account will be temporarily suspended.
Self-Exclusion
Choose self-exclusion when you need a long-term break. Options range from 6 months to permanent account closure. While exclusion is active, you will not receive any promotional communications.
Reality Check Reminder
Set reminders to display a summary of your session time and spending at regular intervals. This helps keep you aware of the extent of your gaming sessions.
Loss Limit
Your gaming session ends automatically once you reach a set loss amount. This protection ensures you can never spend beyond your affordable limit.
24/7 Support
If you have any concerns about gaming, our Bengali-speaking support team is always ready to help. Immediate assistance is available via live chat, with complete confidentiality.
Recognise the Warning Signs
If any of the following signs appear, seek help right away — this is not a sign of weakness, but proof of self-awareness.
- You are spending more than your budget and struggling to cover the following month's expenses.
- You feel a repeated urge to place larger bets to recover losses.
- You are hiding your gaming habits from family or friends, or lying about them.
- You are spending time gaming while neglecting work, family or social responsibilities.
- You feel restless, irritable or anxious when you are unable to game.
- You are continuing to game by taking on debt or borrowing money.
- You feel the need to place increasingly larger bets to get the same level of excitement.
If any of the above signs appear, contact xbazee's 24/7 live chat support or email us at [email protected]. Our team will help you with complete confidentiality.
Assess Yourself
Ask yourself these questions and answer honestly:
If you have any doubts when answering the questions above, please get in touch with us. We are ready to help without judgement.
How to Use the Protection Tools
Log In to Your Account
Log in to your xbazee account and go to the "Account Settings" section.
"Responsible Gaming" Tab
Click on the "Responsible Gaming" section within Settings — all protection tools are available there.
Set a Limit or Break
Activate whichever option you need — deposit limit, loss limit, time-out or self-exclusion.
Get Support
If you have any difficulty using the tools, our Bengali-speaking team is available via 24/7 live chat to assist you.
Self-Exclusion: How It Works
Self-exclusion is a voluntary process through which you can block access to your xbazee account for a set period or permanently. During this time:
- Your account will be locked and no bets or deposits can be made.
- No promotional emails or support communications will be sent.
- Active bonuses will be suspended.
- Once the exclusion period ends, you will need to contact support to reactivate your account.
In the case of permanent self-exclusion, the account cannot be reopened. This decision is entirely personal and we respect it.
The Golden Rules of Responsible Gaming
xbazee always advises — only play with money you can afford to lose without it affecting your daily life. Never game using loans or borrowed money. Set a budget and time limit before each session and stick to them.
Frequently Asked Questions
Enjoy Safely — Welcome to xbazee
Play responsibly, play with enjoyment. Start gaming on xbazee or visit our FAQ for more information.