xbazee Privacy Policy
We treat your personal information with the utmost care. This policy explains how your data is kept secure.
Introduction and Scope
Welcome to xbazee. This Privacy Policy ("Policy") explains how xbazee ("we", "us", "platform") collects, uses, stores, and protects your personal information. By using our website xbazee.cam, you are considered to have agreed to the terms of this Policy.
This Policy applies to all users — both those who simply browse and those who use registered accounts to access gaming services. If you object to your information being processed in the manner described here, please contact us.
This Policy may change from time to time. We will notify you appropriately of any significant changes. The date this Policy was last updated is shown at the top of the page.
What Information We Collect
1.1 Information You Provide Directly
Information you provide yourself when you create an account or use our services:
- Full name and date of birth (for age verification)
- Email address and user-chosen password
- Mobile number (for verification and transaction confirmation)
- Payment method details — bKash, Nagad, Rocket, or Upay account number
- Identity document information (required during KYC verification)
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically through technical means:
- IP address and device identifier information
- Browser type, language settings, and operating system
- Page visit time, duration, and navigation patterns
- Referral URL and search terms
- Information obtained from cookies and similar tracking technologies
1.3 Transaction and Gaming Information
Information related to your gaming activity and financial transactions — such as deposit and withdrawal history, betting records, bonus receipt and usage details, and account statements — is stored.
Purpose of Using Information
2.1 Service Operation and Improvement
We use the information you provide for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, rewards, and VIP benefits
- Improving customer support services
- Improving platform performance and user experience
2.2 Security and Legal Compliance
We use your information to prevent fraud, money laundering, and other illegal activities. It is also used to ensure age verification (21+) and to enforce responsible gaming policies.
2.3 Communications and Notifications
We may use your email or mobile number to send you important updates about your account, transactions, and services. If you have consented to promotional communications, information about offers and bonuses may also be sent.
Data Storage and Security
3.1 Security Measures
xbazee applies industry-standard security measures to protect your information:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- User passwords are stored in hashed and salted form — not in plain text
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can view personal information
- Two-factor authentication (2FA) available
3.2 Data Retention Period
We retain your information only for as long as it is needed for the relevant purpose, or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period to satisfy financial regulatory requirements.
3.3 Third-Party Servers
Our servers are operated in secure data centers. We work with trusted cloud service providers for data storage, and they adhere to international security standards. However, no data transmission over the internet is completely risk-free, and we cannot guarantee absolute security.
Information Sharing and Disclosure
4.1 When We Share Information
xbazee never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following situations:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway
- Legal Obligations: In cases of court orders, regulatory authority directives, or legal proceedings
- Fraud Prevention: To assist in the investigation of fraud and cybercrime
- Technology Partners: Game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, etc.) — only the minimum information necessary for game operation
4.2 Third-Party Privacy Policies
Third-party services integrated into our platform (such as game providers) are governed by their own privacy policies. xbazee is not responsible for their data practices.
Cookies and Tracking Technologies
5.1 Types of Cookies
We use various types of cookies on our website:
- Essential Cookies: For maintaining login sessions, ensuring security, and core website functionality — the site cannot function properly without these
- Functional Cookies: Used to remember your preferences (language, settings)
- Analytics Cookies: Help analyze page usage to improve services
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of our platform from working properly.
Your Rights
As a user of xbazee, you have the following rights regarding your personal information:
- Right to Access: You may request to know what information we hold about you
- Right to Correction: You may request that incorrect or incomplete information be updated
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible in full if legal obligations apply
- Right to Object to Processing: You may opt out of marketing communications
- Data Portability: You may request your information in a machine-readable format
To exercise these rights, contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors
xbazee is for users aged 21 and above only — this is a core policy. We do not knowingly collect information from anyone under 21. Age is verified at registration and additional KYC verification is carried out where required.
If we are informed that a minor has opened an account, we will immediately close that account and delete all associated information.
Policy Changes and Updates
xbazee reserves the right to update this Privacy Policy from time to time. The Policy may be revised due to service improvements, legal changes, or technology updates.
For significant changes, we will notify you clearly by email or via a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated Policy.
The "Last Updated" date at the top of this page always reflects the most recent version. We recommend that you review this Policy regularly.
Privacy Contact
If you have any questions or concerns about this Privacy Policy, please contact us. Our support team is available 24/7 in Bengali.